online store policies

Returns:
All unused products qualify for full credit or replacement. Damaged or defective items are subject to manufacturer warranties and vary accordingly, though most manufacturers warranty for parts and workmanship up to one year from the time of purchase. To insure expedient handling of return requests, please follow the procedure listed below:
1. Contact Colorado Pool Tables to receive Return Authorization
2. Include a copy of the original invoice with returned product(s)
3. Package items in a sturdy, secure box and address to our business offices under the attention of RETURNS DEPARTMENT
All Returns will be processed within (7-10) business days of product receipt.

*Non-approved requests, insufficient packaging, or incomplete invoice information voids any potential return requests, however, all efforts will be made to process these returns regardless.


Shipping Policy:
All products will be shipped within 1 to 3 business days from the time of purchase. We do not ship outside of the continental US.
UPS Ground is our default shipping service but we may use a different method. We do not offer expedited shipping at this time.
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